Frequently asked questions

It is a free, private assessment for one person looking at one specific transition. It organizes the context you provide into a directional readout that can help you identify a pattern worth testing, a practical release valve, and a clearer leadership conversation.

It is a fixed-price advisory diagnostic for a defined organizational area or connected set of teams carrying several transitions. It examines cumulative demands, shared constraints, and the decisions leaders can make to relieve avoidable pressure.

The free assessment is an individual, self-directed look at one transition. The enterprise diagnostic combines a working session and existing organizational evidence to examine up to five overlapping transitions and produce a leadership decision brief and readout session.

No. The free assessment is optional. If you already have a Transition Pressure readout, it may be included as one input with your explicit permission.

No. It is not a bulk survey and it does not aggregate individual scores. It is a bounded advisory engagement using a working session and agreed existing evidence to support organizational decisions.

It is designed for people helping move a change forward, including change practitioners, project and product leaders, sponsors, managers, subject matter experts, and others close enough to describe the work and decisions under pressure.

No. Choose one specific transition. Keeping the scope narrow makes the questions and directional readout more useful. You may complete a separate assessment for a genuinely separate change.

It provides a directional interpretation of the pattern worth testing, the evidence boundary, a leadership question, and a small practical next move. The full readout is emailed to the address you provide, with an immediate highlight shown in the browser.

No. The assessment does not produce a generic readiness score and does not prove a single cause. It gives you a grounded interpretation to test against the situation and other available evidence.

No. It is an organizational change management tool. It is not an employee performance evaluation, clinical stress assessment, medical assessment, or general organizational health survey.

Yes, each person may complete it independently for a transition they understand. Individual responses are not automatically combined into a group result, and differences between readouts should not be treated as a scored comparison.

It includes one 75-minute working session, review of up to five agreed existing artifacts plus an optional Transition Pressure readout, one concise PDF decision brief, and one 60-minute readout session.

The fixed scope covers one organizational area or connected set of teams and up to five overlapping transitions. The engagement is anchored in a leadership question and the existing evidence agreed during onboarding.

Organization-wide research, custom surveys, additional interviews, clinical or employee assessment, implementation, and work beyond the defined organizational boundary are not included. If additional work would materially improve the engagement, it is discussed and separately agreed before it begins.

Stripe sends a receipt. Change Collaboration contacts you within two business days to arrange the working session, confirm the included transitions and teams, and provide a secure path for agreed materials. The decision brief is delivered within seven business days after the working session and receipt of those materials.

Yes, with the readout owner’s explicit permission. It is treated as one input, not as proof of an organization-wide condition and not as an employee evaluation.

Yes. A pre-purchase conversation is optional, not a requirement. Use the question form on the enterprise diagnostic page or email service@changecollaboration.com for scope or procurement questions.

The $3,500 one-time payment is processed securely by Stripe. Change Collaboration does not receive your full card details. Stripe provides the receipt, and Change Collaboration confirms onboarding separately.

Often, yes. Contact service@changecollaboration.com before purchasing if you need vendor documentation or another approved procurement path.

A full refund is available when requested before the working session is scheduled and before substantive materials review begins. Once either has begun, any refund depends on work performed and capacity reserved. If Change Collaboration determines the purchase cannot be delivered within the published scope before substantive work begins, the purchase will be refunded in full. See the complete policy.

Yes, with reasonable notice and subject to availability. Contact customer service as soon as a conflict is known.

The readout is sent to the email address you provide and is not automatically shared with your employer. You control whether to share it. Do not include confidential records or identifiable employee information in the assessment.

Do not submit protected personal data, confidential employee records, medical information, credentials, or material you are not authorized to share. Use concise organizational context in public forms. Secure transfer arrangements are provided for agreed enterprise materials after purchase.

No. Assessment and inquiry addresses are used for delivery and service communication. Marketing subscription requires a separate choice.

Only agreed, existing materials needed for the defined diagnostic should be provided through the secure path arranged during onboarding. Access is limited to delivery of the engagement and subject to Change Collaboration’s privacy and contractual terms.

No. The decision brief and readout are complete deliverables. Implementation support is separate so the diagnostic can remain focused and the organization can decide what help, if any, is useful next.

It is a separate advisory offering for organizations that want help acting on findings and strengthening the conditions and capability needed to carry change over time. It is not included in the enterprise diagnostic.

Email service@changecollaboration.com. Do not include confidential or employee-level information in the initial message.